Showcase AI is committed to providing reliable customer support for all users of our platform. Whether you need help with AI avatar videos, voice cloning, multilingual video generation, account management, billing questions, or data removal requests, our support team is available through our dedicated ticket system.
To contact our team, please create a support ticket using the official support portal:
https://support.showcaseai.app/auth/registration
After creating an account, you can submit support requests, track progress, receive updates, and communicate directly with our support specialists.
We no longer provide support through public email addresses because email systems frequently receive spam, phishing messages, and delivery failures that can result in important customer requests being missed.
Our ticketing platform ensures every request receives a unique tracking number, allowing both customers and support agents to monitor communication efficiently.
If you would like your personal data removed from our systems, please submit a ticket through the support portal. Our team will review your request and process it according to applicable privacy regulations and internal security procedures.
Support response times may vary depending on ticket volume and request complexity. Most inquiries receive an initial response within normal business hours. Providing detailed information, screenshots, and relevant account details can help us resolve your issue more quickly.
Please include as much information as possible regarding your issue. Helpful details include the steps you performed, any error messages received, affected projects, browser information, and screenshots when available.
Thank you for choosing Showcase AI. We appreciate your trust and look forward to assisting you through our support platform whenever help is needed.